Services update
Here you will find LGBT Health and Wellbeing’s latest updates about our services under the COVID-19 pandemic. You can find the latest official directives on the Scottish Government’s website.
We are aware that on 18th April all COVID rules and restrictions were lifted in Scotland. However, we are also aware that the virus has not gone away. The Scottish Government is now promoting the use of “COVID sense” to inform how best to protect people. With that in mind, we are continuing to ensure that we take ongoing organisational mitigations and measures.
Our offices and services
Our staff team are continuing to work some of their time from our new offices in Edinburgh and Glasgow, as well as from our homes.
We are continuing to plan and deliver a mix of online and in-person events and support.
We uphold a safe space policy for both online and in-person events:
- Read our safe space commitment for online events
- Read our safe space commitment for in-person events
Please continue to primarily connect with our team via email (all our staff can be reached via their work emails: name@lgbthealth.org.uk).
We also have a central phone line 0131 564 3970 which is checked regularly by our Administrator. Do leave a message and this will be directed to the most appropriate person.
Keeping up to date
We would encourage you to browse our entire programme of events on our What’s On calendar and you can also keep up to date with all upcoming events by signing up to our newsletter Village Voices or following us on Facebook and Instagram.
Individual support
You can access a range of one-to-one support with our staff. This can be delivered via Zoom, phone call, email, or in-person at our offices in Glasgow or Edinburgh.
Please note we are currently not offering any drop-in services – this is to help us manage the number of people at our offices. If you contact one of the team below they will be happy to arrange an appointment at a time that suits you.
- Mental health support
📧 diane@lgbthealth.org.uk (Edinburgh and Lothian)
📧 louise.nind@lgbthealth.org.uk (Greater Glasgow)
n - Trans support
📧 katrina@lgbthealth.org.uk (Greater Glasgow)
📧 LTSP@lgbthealth.org.uk (Edinburgh and Lothian)
n - Asylum seekers and refugees support
📧 stella@lgbthealth.org.uk (Greater Glasgow)
n
Telefriending service for older LGBT+ people (50+)
A free telefriending service for LGBT+ people over 50 in Scotland who are isolated. One of our telefrienders will call you at regular intervals during the lockdown for a social call where you can check-in, catch-up, talk about how you are feeling or share a laugh. To use the service, fill in the referral form and send it back to tele@lgbthealth.org.uk or phone 0131 564 3972 and leave a message so we can get back to you.
LGBT Helpline Scotland
LGBT Helpline Scotland continues to be there to support our community through the pandemic. For anyone who is struggling or would appreciate a friendly ear – please give us a call, email or reach out to us for a chat. We are open every Tuesday & Wednesday (12-9pm) and Thursday & Sunday (1-6pm).
📞 Phone: 0300 123 2523
📧 Email: helpline@lgbthealth.org.uk
💬 Livechat on our website during opening hours